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Customer policy

Return & Refund Policy

Eligibility, timelines and the process for returns and refunds.

Return window

Eligible items may be requested for return within 7 days of confirmed delivery.

Condition

Items must be unworn, unwashed, unaltered and returned with original tags, packaging and any included accessories. Customised, stitched and final-sale items are not returnable unless defective.

Refunds

Approved refunds are issued to the original payment method after inspection. Bank processing time may vary.